Title: Store Rescue
Client: Verizon
Roles: Videographer, Editor
This video was used in conjunction with an in person class for retail mangers. The scenario illustrates several common in-store customer service issues for team members to brainstorm solutions
Shot multi-camera, on location with Blackmagic Ursa 4K cameras
Edited and color graded in Davinci Resolve
Title: Respond to Cues
Client: Verizon Telesales
Roles: Director, Videographer, Editor
This video series illustrates using an empathetic approach tor telesales associates working with emotional customers
Shot on location with a Blackmagic Ursa 4.6K camera & Dayna Dolly.
Edited and color graded in Davinci Resolve
